VERIFIED SOLUTION i

Resolve license has expired for feature(s ) - KGL/KGL/RealTime in Spectrum

Product affected: Spectrum™ Technology Platform

Issue

Error : Exception thrown by Stage:GeocodeUSAddress in dataflow GeocodeUSAddress: com.g1.dcg.stage.LicenseException: com.pb.spectrum.platform.server.runtime.core.license.impl.policy.PolicyException: License has expired for feature(s): KGL/KGL/RealTime.

This error message can occur for other product and modules and/or batch processing as well, for example:
Error : LicenseException: ServiceName.Validate Address threw LicenseException: com.pb.spectrum.platform.server.runtime.core.license.impl.policy.PolicyException: License has expired for feature(s): UNC/USA/Batch.

Cause

The license entitlement has expired for reported module and processing method under Spectrum.

Resolution

UPDATED: November 14, 2019
You will need to obtain a new license key.

To export a Spectrum license from Spectrum 10 SP1 and earlier:
  1. Log into to the Management Console desktop application.
  2. Go to System > Licensing.
  3. Click License Info tab.
  4. Click Export at the bottom.
To export a Spectrum license from Spectrum 11 and later:
  1. In a web browser go to http://server:port/managementconsole .
  2. Log in with your credentials.
  3. Click System > Licensing and Expiration.
  4. Click the export icon User-added image .
Send the exported license file to technical support. The new Spectrum key will be generated by Product Distribution Services (PDS) then delivered back accordingly.