VERIFIED SOLUTION i

Resolve Client Tools setup.zip install issue in Spectrum


 

Issue

After downloading the setup.zip from the Spectrum Welcome Page, the Client Tools will not install.

Cause

The Spectrum Client tools cannot be installed as a setup.zip file.

Certain web browsers will download the the Spectrum Client Tools installer as a .ZIP file, instead of as the an executable .exe file.

Resolution

UPDATED: April 21, 2017
In order to install the Spectrum Client tools, the installer needs to be renamed from setup.zip to setup.exe - after renaming the file, launch the executable to install the Spectrum Client tools.