Resolve error "Failed to import PDF" on trying to import PDF as external document in EngageOne Designer

Issue

Doc1 Designer allows to import external documents. On importing a PDF, following error is observed:

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Cause

This could be caused by the fact that the Version of the PDF being imported is greater than 1.3.

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For more info, refer limitation under "External Document" is Designer User guide.

 

Resolution

UPDATED: July 27, 2017

Ghostscript can be used to lower the version of PDF. Refer How to downgrade PDF version to import into Doc1 Designer