VERIFIED SOLUTION i

Spectrum Universal Addressing Module Loqate Americas Data Install displays "Insert the disc labeled North America Part 3 and then click OK" error


 

Issue

While installing UAM Loqate North America data, the installer stopped with the message "Insert the disc labeled North America Part 3 and then click OK." The installer will not complete until the OK button is clicked. 

Cause

UAM Loqate data is broken into 2 data bundles because of size: "America" and "America2". The second bundle "America2" was not available for download from the g1.com/support site. 

Resolution

UPDATED: April 10, 2017
You need to have the "Americas2" bundle in order for the installer to complete successfully. 

If you need additional assistance, contact customer service for further assistance.