Products affected: Spectrum™, GeoTAX® Premium
Issue
Spectrum™ error message "The database load program GTXLOAD3 did not execute" while trying to install the Taxware Cross Reference database on Lunix:
The database load program GTXLOAD3 did not execute.
Please contact Pitney Bowes Support for assistance.
Please contact Pitney Bowes Support for assistance.
Cause
There can be more than one reason why this error occurs.
For Windows/UNIX:
1. The database that is being installed is incorrect. It may not be the Taxware Cross Reference database.
For UNIX:
2. The permission on the file being loaded may be incorrect.
For Windows/UNIX:
1. The database that is being installed is incorrect. It may not be the Taxware Cross Reference database.
For UNIX:
2. The permission on the file being loaded may be incorrect.
Resolution
UPDATED: September 9, 2019For Windows/UNIX:
Ensure that filename TCFxxxxxx.xxx.ZIP is mounted.
For UNIX:
Ensure that the installdb script has execute permission and the cross-reference file can be read by the installer.
Ensure that filename TCFxxxxxx.xxx.ZIP is mounted.
For UNIX:
Ensure that the installdb script has execute permission and the cross-reference file can be read by the installer.