Resolve "invalid keycode" or "Error in Key Code" when attempting to install EngageOne Designer

Issue

When attempting to install a Designer key, it fails with "invalid keycode" or "Error in Key Code".

Cause

There is a limit on the length of the customer name in Lotus Notes.

If the customer name is greater than 64 bytes in length, then it will invalidate the designer key.

Resolution

UPDATED: November 10, 2017
The only resolution is to truncate the customer name so it conforms with this limit.