Failed to initialize Geostan. us.z9 file not found in the path(s) specified

Products Affected:  Spectrum Geocoding Module


 

Issue

Customer is trying to add a custom Auxiliary File Layout gax file as a database resource in EGM, but is getting the adding database resource error.

com.pb.spectrum.platform.server.config.api.resource.ProductResourceConfigurationException: Runtime configuration failed: {[ConfigEventException [agentIdentifier=AgentRuntimeIdentifier{agentRuntimeId='PSG-SPECTRUM:8080', version='8.0 SP2'}[com.pb.spectrum.platform.server.config.api.event.ConfigEventException: java.lang.RuntimeException: Error retrieving version info. [Failed to initialize Geostan. us.z9 file not found in the path(s) specified.]]]]}
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Source: System.Web.Services

StackTrace: at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Group1.ESD.WebServiceProxies.ProductResourceConfiguration.ProductResourceConfigurationManagerService.create(productResourceConfiguration configuration)
at Group1.ESD.EnterpriseServer.PlugInSDK.Support.Context.ProductResourceConfigurationServiceImpl.Create(ProductResourceConfiguration configuration)
at Common.Applications.DatabaseResource.Databases.DatabaseService.CreateResourceConfiguration(IDatabase database)
at Common.Applications.DatabaseResource.Databases.DatabaseService.RegisterDBProperties(IDatabase database)
at Common.Applications.DatabaseResource.DatabaseResources.DatabaseResourcesControl.AddDatabase(IDatabase database)

Cause

The custom auxiliary file is not installed in the same folder as the US geocoding database

Resolution

UPDATED: December 11, 2019
Ensure the custom auxiliary file is installed in the same directory as the US geocoding database.