Products affected: Confirm®
Product feature: Street Works
Product feature: Street Works
Issue
In Confirm® the EToN Agent produces an error containing the text 'The URL cannot be empty', although the URLs for the Organisations involved are not empty:
"EToN Agent: Error caught in MapInfo.Confirm.Export.StreetWorks.UK.WorksProcessingManager: The URL cannot be empty".
The Street Works Notice is not sent out
Cause
Resolution
UPDATED: August 24, 2017Check the trace_EtonAgent.log files to see where the temp file is being written, for example:
18/11/2013 12:46:05 : Error : [User ID:SBS; Licence:CSWR00053A; Tenant ID:OracleConnectionString]Could not find a part of the path 'C:\Users\nigels.admin\AppData\Local\Temp\3\vnrc8fpn.tmp'.
The file should get written to ...\Temp not ...\Temp\3. The 3 folder does not exist and does not get created. The 3 refers to a remote access session.
18/11/2013 12:46:05 : Error : [User ID:SBS; Licence:CSWR00053A; Tenant ID:OracleConnectionString]Could not find a part of the path 'C:\Users\nigels.admin\AppData\Local\Temp\3\vnrc8fpn.tmp'.
The file should get written to ...\Temp not ...\Temp\3. The 3 folder does not exist and does not get created. The 3 refers to a remote access session.