Spectrum: Windows error 2 encountered when installing Spectrum V9 Clients

Product Feature: Installation / Upgrade
Operating System: Windows 7 64bit
 

Issue

Windows error 2 occurred by installing Spectrum V9 Clients

Cause

Downloaded the client tool setup and unzipped the file. Running the installer setup.exe getting the error:

Windows error 2 occurred while loading the Java VM

Resolution

UPDATED: November 9, 2015
Using Internet Explorer or Firefox to download the client tools the file extension got a .zip. The file extension needed to be deleted as the download file is an .exe file.

After changing the extension from zip to exe the installation runs successful. (The client installation file is called "Setup.exe")

Other solution is to run the file Setup.exe directly from the Browser without downloading.