Exception error (database name was not defined) when calling web service in Spectrum

Product Affected: Spectrum™ Technology Platform
 

Issue

The server was displaying an exception error stating "Database name was not defined"

Cause

All of the options are exposed and the system is hanging because it doesn't have the information for all of the selected options. 
As shown in the example below:

all options exposed and selected.


 

Resolution

UPDATED: November 15, 2019
De-select the options which aren't necessitated to perform the job function.

 Deselect unneeded options which are exposed.