Resolve a MAC Address Error on install in EngageOne

Product Feature: Installation / Upgrade


The license file, which was not tied to any specific MAC address reported an error on install:
User-added image


When attempting to install EngageOne with a keyfile with no MAC address specified (for example all zeros), the installer reported that the MAC address is invalid.


UPDATED: January 26, 2018
If the MAC address is all zeros (00-00-00-00-00) it will enable installation on any machine, but when this is done, the license MUST have an expiry date. 

If it does not, EngageOne reports the MAC address as invalid, and you will not be able to use it.