Resolve a MAC Address Error on install in EngageOne
Product Feature: Installation / Upgrade
Issue
The license file, which was not tied to any specific MAC address reported an error on install:
Cause
When attempting to install EngageOne with a keyfile with no MAC address specified (for example all zeros), the installer reported that the MAC address is invalid.
Resolution
UPDATED: January 26, 2018If the MAC address is all zeros (00-00-00-00-00) it will enable installation on any machine, but when this is done, the license MUST have an expiry date.
If it does not, EngageOne reports the MAC address as invalid, and you will not be able to use it.
If it does not, EngageOne reports the MAC address as invalid, and you will not be able to use it.
