Resolving Portrait HQ issue when payload of selection saved is too large

Product Feature: Selection design (HQ)



 

Issue

A Selection that is not attached to a campaign and is too large may not save under certain conditions in versions of Portrait HQ prior to V2.0.


 

Cause

When the payload of the HQ Selection to be saved gets too large and it is not attached to a campaign the save fails.
This happens when HQ is communicating with the PSS via HTTPS. 
The web.config is set up to allow large payloads. 
Successful saves are seen up to around 16K so a complex Selection is needed in order to reproduce this.


 

Resolution

UPDATED: August 23, 2017
Edit the Campaign Services .config file to increase the value MaxStringContentLength to a default of 8192 bytes.