Resolving "Error 1714 or error applying transforms" uninstalling Portrait Dialogue

Issue

Error 1714. the older version of Portrait Dialogue Server cannot be removed. Contact your technical support group.

Error applying transforms. Verify that the specified transform path are valid.

Cause

If trying to un-install Portrait dialogue you could run into errors.

When running an PD upgrade a part of the install is un-installing PD and you could get this error message.
Error 1714. the older version of Portrait Dialogue Server cannot be removed.
Conntact your technical support group.
 
I trying to un-install from add remove programs in windows
Error applying transforms. Verify that the specified transform path are valid.

 

Resolution

UPDATED: September 4, 2017
Please see attachment

1.       Start regedit.exe
2.       Naviagte to the key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products
3.       Search for data ‘Portrait Dialogue Server’ in the key
4.       When found, delete the value “Transforms”
5.       Try uninstalling once more