Resolve ERROR [ScanDirectoryHandler] Unable to deploy file found in Spectrum wrapper.log
Product Feature: License Activation Issues
Operating System: AIX, Unix, Windows
Operating System: AIX, Unix, Windows
Issue
After applying a Spectrum license key file, the following error was identified in the Spectrum wrapper.log file:
INFO | jvm 1 | 2014/02/01 13:08:57 | [Fatal Error] :-1:-1: Premature end of file.
INFO | jvm 1 | 2014/02/01 13:08:57 | ERROR [ScanDirectoryHandler] Unable to deploy file [2634088.key]
INFO | jvm 1 | 2014/02/01 13:08:57 | [Fatal Error] :-1:-1: Premature end of file.
INFO | jvm 1 | 2014/02/01 13:08:57 | ERROR [ScanDirectoryHandler] Unable to deploy file [2634088.key]
Cause
The license key was corrupt when installed.
Resolution
UPDATED: August 30, 2017Request a replacement copy of the license key file from Product Distribution Services. Often resending the license key as a zip file resolves the problem.
