Resolve "Error 71101" in EngageOne Vault

Restarting the Vault Server in the DEV environment and the below error was encountered in the e2serverd log when it started up and it started giving the Socket errors when we tried to connect to Vault for retrieving documents from Vault. The server was stopped and started again and it resolved the issue. 

[/opt/apps/e2vault/server/log/e2serverd.20140204.201939.15599.log] 

20:19:39 Vault Server 6.1M0p0114 

20:19:39 (C) Copyright 1993-2012 Pitney Bowes Software Inc. 

20:19:39 descriptor limits: soft [1024], hard [1024], want [1024] 

20:19:39 pid file [/opt/apps/e2vault/server/log/e2serverd.pid] 

20:19:39 starting 

20:19:39 Vault Server licenced to [Customer] 

20:19:40 <log1> start 

20:19:40 <manager> start 

20:19:40 <cache1> start 

20:19:40 <pool1> start 

20:19:40 <stat1> start 

20:19:40 <authclient1> start 

20:19:40 <authserver1> start 

20:19:40 <compressed1> start 

20:19:40 <connection1> start 

20:19:40 <database1> start 

20:19:40 <legacyreply1> start 

20:19:40 <licence1> start 

20:19:40 <resource1> start 

20:19:40 <server1> start 

20:19:40 <storage1> start 

20:19:40 <server1> [1] listening, [0] open 

20:19:40 0.0.0.0:6001 ERROR 71101: code [0x02006062] library [system 

library] function [bind] reason [Address already in use] 

20:19:40 0.0.0.0:6001 ERROR 71101: code [0x20069075] library [BIO routines] 

function [BIO_get_accept_socket] reason [unable to bind socket] 

20:19:40 0.0.0.0:6001 ERROR 71110: unable to listen on socket 

20:19:40 0.0.0.0:6001 <server1> end listen, accepted [0], duration [1] ms 

20:19:40 <server1> [0] listening, [0] open, [0] stopping, [0] stopped, 

resetlevel [0] 

20:19:40 started 

 

The below error was found in the e2loaderd logs: 

 

23:06:00 <connection1> notice.cacheflush request 

23:06:00 ERROR 71101: code [0x0200206F] library [system library] function 

[connect] reason [Connection refused] 

23:06:00 ERROR 71101: code [0x2007306E] library [BIO routines] function 

[CONN_STATE] reason [nbio connect error] 

23:06:00 ERROR 71117: unable to connect on socket, error [115] 

23:06:00 <connection1> ERROR 70310: socket failure connecting to 

[xxx.0.0.1:6001], error [71101] 

23:06:03 ERROR 71101: code [0x0200206F] library [system library] function 

[connect] reason [Connection refused] 

23:06:03 ERROR 71101: code [0x2007306E] library [BIO routines] function 

[CONN_STATE] reason [nbio connect error] 

23:06:03 ERROR 71117: unable to connect on socket, error [115] 

23:06:03 <connection1> ERROR 70310: socket failure connecting to 

[xxx.0.0.1:6001], error [71101] 

23:06:06 ERROR 71101: code [0x0200206F] library [system library] function 

[connect] reason [Connection refused] 

23:06:06 ERROR 71101: code [0x2007306E] library [BIO routines] function 

[CONN_STATE] reason [nbio connect error] 

23:06:06 ERROR 71117: unable to connect on socket, error [115] 

23:06:06 <connection1> ERROR 70310: socket failure connecting to 

[xxx.0.0.1:6001], error [71101] 

23:06:06 <connection1> socket failure connecting to [xxx.0.0.1:6001], error 

[71101] 

23:06:06 <connection1> notice.cacheflush failed, status [70310] 

In this case it is likely caused by a connection that was connected to the server that is still in one of the TCP wait states. 

You can see this condition using netstat: 

 

[user@dev server]$ netstat -an | grep :6001 

tcp 0 0 161.228.78.78:6001 10.27.24.194:62381 FIN_WAIT2