Confirm upgrade on Oracle 11.0.2.0.1

Products affected: Confirm

Issue

When Confirm was upgraded in the OnDemand to version 14.10a there was a defect in Oracle version 11.0.2.0.1 which caused the upgrade to hang.

Cause

There is a defect in Oracle version 11.0.2.0.1.

Resolution

UPDATED: August 2, 2019
This bug is fixed in Oracle 11.0.2.0.2 or later versions. For 11.0.2.0.1, Oracle released patch 8981681.