Resolve Error: Module LIM does not exist on license. Check out files for LIM/LIM/Realtime

Product Feature: License Activation Issues


 

Issue

LicenseException: com.pb.spectrum.platform.server.runtime.core.license.LicenseException: Module LIM does not exist in license. Check out failed for LIM/LIM/Realtime

Cause

The exception means you are not license for the Location Intelligence Module(LIM) real time processing.

Resolution

UPDATED: May 12, 2020
If you are not licensed for LIM real time processing,  speak to your sales representative to purchase the module.

If you are licensed for LIM real time processing, please open a case with our Support Group by sending an email to "Software.Support@pb.com" or calling "1.800.367.6950" and they will have Fulfillment investigate your license. 
Remember to export your current license from Management Console and attach to the email you are sending the Support Group.