Resolve error "ERROR [Receiver-1] SMPPOutboundAdapter.checkForMessageQueueFull" in EngageOne Digital Delivery, formerly eMessaging
Product Feature: Installation / Upgrade
Issue
Testing the SMS functionality results in the following error in the log4j:
[EM] ERROR [Receiver-1] SMPPOutboundAdapter.checkForMessageQueueFull(521) | SUBMIT_SM_RESP returns Command status = Invalid Destination Address (ESME_RINVDSTADR)(11)
The SMPP simulator log contains the following:
INFO 15 source_addr_npi=0,source_addr=3486,dest_addr_ton=1,dest_addr_npi=1,dest_addr
[EM] ERROR [Receiver-1] SMPPOutboundAdapter.checkForMessageQueueFull(521) | SUBMIT_SM_RESP returns Command status = Invalid Destination Address (ESME_RINVDSTADR)(11)
The SMPP simulator log contains the following:
INFO 15 source_addr_npi=0,source_addr=3486,dest_addr_ton=1,dest_addr_npi=1,dest_addr
Cause
The DIJ being used does not contain the correct values.
Resolution
UPDATED: November 13, 2017The DIJ used for eMessaging must contain the following values in the individual <Document> tag group for the destination address to be picked up:
<CustData>
<Addr line="1"></Addr>
</CustData>
<CustData>
<Addr line="1"></Addr>
</CustData>
