Product Feature: Data - North America
Operating System: Windows 2008 64bit
Operating System: Windows 2008 64bit
Issue
When testing services via the Envinsa Demo Page, an error occurred "5504: Unable to load initial library"
Cause
Customer had installed Envinsa 4.4 fresh on an x64 machine, by default Envinsa presumes users are x86.
Resolution
UPDATED: October 20, 2017To resolve this issue follow these instructions:
- Open the "USA_DataManagerSettings.properties" file in the "/DataDomain/US/GeocodeUS" directory.
- Locate the "LIB_PATH" parameter and change the path to the "x64" libraries.
- Restart LocationUtility.