Resolve error "5504: Unable to load initial library" in Envinsa

Product Feature: Data - North America

Operating System: Windows 2008 64bit

Issue

When testing services via the Envinsa Demo Page, an error occurred "5504: Unable to load initial library"

Cause

Customer had installed Envinsa 4.4 fresh on an x64 machine, by default Envinsa presumes users are x86.

Resolution

UPDATED: October 20, 2017
To resolve this issue follow these instructions:
  1. Open the "USA_DataManagerSettings.properties" file in the "/DataDomain/US/GeocodeUS" directory.
  2. Locate the "LIB_PATH" parameter and change the path to the "x64" libraries.
  3. Restart LocationUtility.