Product Feature: Installation / Upgrade
Operating System: Windows 2008R2
Operating System: Windows 2008R2
Issue
Spectrum 8.0 SP3 installer on Win2008R2 server went thru pre-installation steps but hung with a message "refreshing environment" and will not progress further.
Cause
Customer had not set the data execution prevention (DEP) prior to running the installer.
Resolution
UPDATED: October 20, 2017Went into setting and set DEP to "Turn on DEP for essential Windows programs and services only". This will require a server restart to take effect. Once done, the installer completed successfully. See below link for instructions on how to find DEP settings:
http://reference.mapinfo.com/software/spatial_server/english/1_0/onprem/install/windows/InstallationGuide/source/InstallingServerAndModules/windowsR2_dep_setting.html
http://reference.mapinfo.com/software/spatial_server/english/1_0/onprem/install/windows/InstallationGuide/source/InstallingServerAndModules/windowsR2_dep_setting.html