Product Feature: Installation
Operating System: Windows 2008 64bit
Configuration: IIS
Operating System: Windows 2008 64bit
Configuration: IIS
Issue
1.Every few seconds error message appear in the Process monitor.
2.Visual Dialogue error when opening a message in Message Manager.Error message attached
Process Monitor Message:
2.Visual Dialogue error when opening a message in Message Manager.Error message attached
Process Monitor Message:
Error opening provider 'MHMessageDetailProvider': Method not found: 'Void MHPluginTypeLibrary.IMHControlParamDefs.AddParamEx2(System.String, System.String, System.String, Boolean, Boolean, Boolean, Boolean)'
From the DialogServer logs:
Exception: Method not found: 'Void MHPluginTypeLibrary.IMHControlParamDefs.AddParamEx2(System.String, System.String, System.String, Boolean, Boolean, Boolean, Boolean)'
Time: 28/05/2014 11:48:38 a.m.
Module: C:\PROGRA~2\PST\MILLIO~1\DIALOG~1\MHDIAL~1.DLL
Version: 6.0.1.283
Filedate: 11/12/2013 2:00:18 p.m.
Instancename: TheBodyShop
Username: internal
ProcessID: 2584
ThreadID: 2796
Exceptiontype: EOleException
Unit: MH_ClientDS.pas
Procedure: MH_ClientDS.TMHClientDataSet.DoGetRecords
Line: 131
SQLStatement:
[02BD0525] MH_ClientDS.TMHClientDataSet.DoGetRecords (Line 128, "MH_ClientDS.pas")
[02BD0525] MH_ClientDS.TMHClientDataSet.DoGetRecords (Line 128, "MH_ClientDS.pas")
[0227251B] Datasnap.DBClient.TCustomClientDataSet.OpenCursor (Line 1160, "Datasnap.DBClient.pas")
[020F0949] Data.DB.TDataSet.SetActive
[020F0790] Data.DB.TDataSet.Open
[02F0E4C9] MHMessageAPI.TMHMessageAPI.GetMessageDetailsIdent (Line 844, "MHMessageAPI.pas")
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Cause
This was caused by the SendMail plugin not being updated during install with the latest compiled version.
Under DialogServerPlugins folder SendMail folder had not been updated with the latest definition.
Under DialogServerPlugins folder SendMail folder had not been updated with the latest definition.
Resolution
UPDATED: August 24, 2017It was resolved by copying the correct contents of the folder from test server.