Resolve issue where EngageOne/DOC1 Designer fails to start and there is no error prompted

Product Feature: Work Center
 

Issue

Designer cannot be started and there is no error prompted.

Checking the Event Log under cockpit and Application.
Found the following .NET error under Application:

 
Application: cockpit.exe
 
Framework Version: v4.0.30319
 
Description: The process was terminated due to an unhandled exception.
 
Exception Info: System.Net.Sockets.SocketException
 
Stack:
 
at System.Runtime.Remoting.Channels.Http.HttpServerChannel.StartListening(System.Object)
 
at System.Runtime.Remoting.Channels.Http.HttpServerChannel.SetupChannel()
 
at System.Runtime.Remoting.Channels.Http.HttpServerChannel..ctor(System.Collections.IDictionary, System.Runtime.Remoting.Channels.IServerChannelSinkProvider)
 
at System.Runtime.Remoting.Channels.Http.HttpChannel..ctor(System.Collections.IDictionary, System.Runtime.Remoting.Channels.IClientChannelSinkProvider, System.Runtime.Remoting.Channels.IServerChannelSinkProvider)
 
at G1.Wolf.GUI.CockpitApp.Cockpit..ctor()
 
at G1.Wolf.GUI.CockpitStub.main.Main(System.String[])

Cause

There could be a number of causes for this issue.

Resolution

UPDATED: November 13, 2017
Suggested steps:
1. Reboot the machine where DOC1 is installed
2. If (1) doesn't work, re-install .NET Framework  of which its corresponding version should mentioned in the Event Log entry.

If this does not resolve your issue then please contact Technical Support.