Resolve Exponare Authority link Error PBBI.Consulting.ExponareCoreLinks.Common.dll
Product affected: Exponare™
Issue
On The Generic Link Framework (GLF) Edit Link window for CIV_EnquiryLinkIn Module, a plugin module error is detected.
"The following errors occurred whilst loading the plugin modules: The assembly 'PBBI.Consulting.ExponareCoreLinks.Common.dll' could not be loaded. Error encountered: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information."
"The following errors occurred whilst loading the plugin modules: The assembly 'PBBI.Consulting.ExponareCoreLinks.Common.dll' could not be loaded. Error encountered: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information."
Cause
The Civica Authority Links may not be installed with admin rights or the installation may not be successful or using the old links installation files which may not be compatible with 64bit environment
Resolution
UPDATED: September 6, 2017Please ensure the followings is done:
- Ensure that the latest version of the links installation package is used
- Ensure that the latest version of the links installation package is used
- Ensure that both the GLF & appropriate link files are installed on the local machine
- Ensure that both components have been installed as Local Administrator and/or with Local Administrator rights
- The install log is showing a successful install
