Resolve Sagent DFS hang on solaris box
Product Feature: DFS Server
Operating System: Solaris
Operating System: Solaris
Issue
One of the plan with a user doesn't get finished. It looks like DFS has hanged.
Cause
The user is facing dataflow stalling issue for a quite sometime in production servers. It seems the dataflow process is running with an additional option –noxwin.
Resolution
UPDATED: December 4, 2017One of the possible solution is to restart the DFS server.
If the issue do not get resolved, send following details to Software Support:
If the issue do not get resolved, send following details to Software Support:
- DFS/Sappcomm Hang dump
Execute the command “ps –aef|grep sadcagnt.exe”.
Find DFS’s pid, in the output of above command.
Execute the command “gcore –p DFS_pid”
Send core file generated.
Execute the command “ps –aef|grep sappcom.exe”.
Find Sappcom pid, in the output of above command.
Execute the command “gcore –p Sappcom_pid”
Send core file generated.
Find DFS’s pid, in the output of above command.
Execute the command “gcore –p DFS_pid”
Send core file generated.
Execute the command “ps –aef|grep sappcom.exe”.
Find Sappcom pid, in the output of above command.
Execute the command “gcore –p Sappcom_pid”
Send core file generated.
- Version detail of DFS including the if any patch applied.
- Export of the Sagent plan.
