product affected: Spectrum On-Demand™
Issue
When using GeocodeAddressAllCountries using the below data no match is found:
However when removing the StateProvince field from the input address a match is found, IE:
AddressLine1: Bealnagloos , Ballygar
StateProvince: Co Galway
Country: Republic of Ireland
However when removing the StateProvince field from the input address a match is found, IE:
AddressLine1: Bealnagloos , Ballygar
Country: Republic of Ireland
Cause
This is caused because a multi-line address (an address split across multiple fileds such as AddressLine1, City, State, Postcode, Country, etc) is not supported, which is the combination of both the street and state.
In this scenario when state is removed it is being considered as a single line address (an address placed solely on the AddressLine1 input field) and is being match to the city name "Ballygar".
In this scenario when state is removed it is being considered as a single line address (an address placed solely on the AddressLine1 input field) and is being match to the city name "Ballygar".
Resolution
UPDATED: September 7, 2017If you only have the street, state input data place this in AddressLine1 so it become a single line address
If more information is listed such as house number, street, city, state, postcode, etc) place these in their relevant fields so they are geocoded as a multi-line address
If more information is listed such as house number, street, city, state, postcode, etc) place these in their relevant fields so they are geocoded as a multi-line address