Problem importing OD file into Confirm


 

Issue

In Confirm® you are not able to find new Organisations after importing the most up to date Operational District (OD) file.

Cause

The creation date in the OD Batch is prior to the 'last updated date' listed for the Organisation(s) in Confirm.

Resolution

UPDATED: November 22, 2019
If the <VersionCreateDatim> in the OD file is before the 'OD Update' value on the Organisation screen the file does not contain the latest information.  Get the latest OD file for the Organisations you want to update and import that.