Confirm : Resolve Comments not Exporting
Product Feature: Confirm® Street Works
Issue
Comments are not exporting, Transfer status is showing "Not Transferred" in street work wizard.
Cause
Problem: For some reason this comment has not exported, other comments for the same organization have. Please see attached screenshots.
Resolution
UPDATED: November 17, 2017Solution: First check and verified the behavior of the application. If it is working fine then check the Street Works Transfer System Settings. Can you check to see if the path fields are populated for the General Settings (Temp, Sent and Failed).
If they are blank the 'File name' and Transfer Status' will be 'Not Exported' and 'Not Transferred' respectively.
If they are blank the 'File name' and Transfer Status' will be 'Not Exported' and 'Not Transferred' respectively.
