Confirm : Resolve 'Actual start date' notice has been ignored

Product Feature: Confirm® Street Works

Issue

When trying to create actual start date on grant permit notice. The 'actual start date' notice has been ignored with the below error message :  

'The Works is not in the correct state for this Notice. Current status = 'Proposed Works'. Attempted Action = 'ActualStartDate''
 

Cause

Error :

'The Works is not in the correct state for this Notice. Current status = 'Proposed Works'. Attempted Action = 'ActualStartDate'' 

Resolution

UPDATED: November 17, 2017
Trouble shooting:


The issue is regarding the configuration of Notice type. 

The "actual start date" notice type might not having the correct configuration, either the phase types with current work status (Current status = 'Proposed Works') is not added or Eton version 4+ checkbox is not selected in the notice type window.