Vault: Files stuck in vault/server/work directory

Product Feature: Loader
 

Issue

When resources were copied to the vault/server/download directory instead of ingesting they were left sitting in the vault/server/work directory

Cause

There can be multiple reasons for this, for example a mismatch in the number of pages declared in the journal and the number of pages in the document, or no profile available for these documents, or wrong document type specified.

Resolution

UPDATED: July 9, 2019
Review the e2loaderd log covering the period when the ingestion was attempted, this should provide information about why the ingestion failed.