Resolve "ERROR [org.jboss.kernel.plugins.dependency.AbstractKernelController]" when running EngageOne Server

Product Feature: Installation / Upgrade

Operating System: Windows 2008 64bit

Configuration: JBoss
 

Issue

Error when starting application server JBoss:

ERROR [org.jboss.kernel.plugins.dependency.AbstractKernelController] (HDScanner) Error installing to Real: name=vfszip:/C:/jboss-5.1.0.GA/jboss-5.1.0.GA/server/default/deploy/EngageOne.ear/ state=PreReal mode=Manual requiredState=Real
org.jboss.deployers.spi.DeploymentException: Error deploying config-framework.jar: Lcom/pb/util/i18n/LocaleMessages;
 

ERROR [org.jboss.system.server.profileservice.ProfileServiceBootstrap] (main) Failed to load profile: Summary of incomplete deployments (SEE PREVIOUS ERRORS FOR DETAILS):

DEPLOYMENTS IN ERROR:
  Deployment "vfszip:/C:/jboss-5.1.0.GA/jboss-5.1.0.GA/server/default/deploy/EngageOne.ear/" is in error due to the following reason(s): java.lang.ClassNotFoundException: com.pb.util.i18n.LocaleMessages

System information:

Windows 2008 R2
SQL 2008 64-bit
Not clustered.
JDK version 1.7.0_55 (Java 1)
Jboss-5.1.0.GA
EngageOne 3.0.3
 

Cause

The requirements show JDK 1.6 is required when using JBoss 5.1.0 on Windows 2008 R2 (64-bit).  The customer was using JDK 1.7.

Resolution

UPDATED: November 14, 2017
Ensure that you are using JDK1.6 with this set up.