Product Feature: Batch (Non-Accumulated)
Operating System: Windows Server
Operating System: Windows Server
Issue
When creating journal file in EngageOne Server the encoding does not appear correctly.
Cause
An incorrect value has been selected in the config-setting.xml.
To locate the file, browse to <EngageOne Install path\active-drive\config> folder.
<setting>
<key>default.file.encoding</key>
<value>UnicodeLittle</value>
</setting>
To locate the file, browse to <EngageOne Install path\active-drive\config> folder.
<setting>
<key>default.file.encoding</key>
<value>UnicodeLittle</value>
</setting>
Resolution
UPDATED: June 26, 2018Ensure the correct File encoding is selected and then restart all EngageOne Bundles.
<setting>
<key>default.file.encoding</key>
<value>UTF-8</value>
</setting>