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Improve your Certified Mail® process with PitneyShip® and electronic Return Receipt (eRR).

The simpler, convenient, more efficient way to send Certified Mail.

They may look light, but Certified Mail Return Receipts, require some heavy lifting. Switching to electronic Return Receipts saves you time and money by eliminating the old traditional "green cards". Plus, they greatly reduce compliance and data security errors.

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Switching to electronic Return Receipt using PitneyShip
improves your Certified Mail process
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Simplify every step of your Certified Mail process

Simply prepare, send and track Certified Mail with electronic Return Receipts as they are automatically filled out, captured and stored digitally, making for easy tracking of any mailing.
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Access for every employee at every location, even home.

As an application powered by the Shipping 360® platform, employees can access PitneyShip from anywhere, anytime. This means users can process, track, and retrieve signatures from the office or from home.
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Eliminate manual forms and processing.

You’ll no longer struggle with filling out complicated USPS forms by hand - simply log in to PitneyShip from anywhere and start sending Certified Mail with electronic Return Receipts.
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Save time and money

Save $1.48* on every mail piece and avoid hours of manual processes and costly mistakes.

*as of July 14, 2024
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Signature storage and retrieval without digging through paper files.

Since digital signature files are securely stored within PitneyShip, you can easily find and locate electronic Return Receipt signatures whenever you need them.
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Return Receipt Signatures without the hassle of green cards.

The electronic Return Receipt is a PDF replacement of the physical green card and is automatically uploaded into PitneyShip. No more wondering if green cards were lost. The PDF includes all in the information you need, plus a digital copy of the signature of the person who accepted the piece.

Certified Mail FAQs

When should I use Certified Mail?

If you’re looking to send mail that provides proof of mailing via a receipt to the sender, then Certified Mail® is the USPS service for you. With electronic USPS tracking, the sender is notified when the mail piece was delivered or that a delivery attempt was made.

What are my options when using Certified Mail?

Return Receipt and Restricted Delivery provide evidence of Certified Mail delivery with a signature. There two ways to get signatures. The traditional way is a postcard signed by a recipient at the destination address that is then mailed back to you, the sender. There is another option called Electronic Return Receipt where the sender receives an electronic copy of the recipient’s signature rather than the post card. In addition to eliminating all of the manual steps to create and track Certified Mail, Electronic Return Receipt also saves you $1.48 on every Certified Mail piece.

How do I get access to Certified Mail with ERR?

PitneyShip makes it easy to prepare, send, and track Certified Mail and the eliminate the need for cumbersome forms. With PitneyShip, there is no need to handwrite Certified Mail forms and green cards any longer. PitneyShip automatically stores all the information, including Certified Mail tracking number, certified delivery date, and the certified mail recipient signature, in an easily accessible and searchable database. You then save $1.48 using one of the options for Electronic Return Receipt in PitneyShip.

How do I get started using Certified Mail in my PitneyShip account?

Getting started is easy! Simply follow the steps laid out in this helpful support article where you’ll also find a brief video where you can follow along.

Certified Mail with electronic Return Receipt options with PitneyShip

Certified Mail Coversheet with Postage

A simple option that prints a coversheet that includes postage, addresses, and Certified Mail barcode in one step. The coversheet and documents are then place inside Certified Mail double-window envelope for mailing. 

Preprinted Certified Mail Barcode Label

This option uses preprinted Certified Mail barcode labels that you scan or enter into the software, attach the label to your mail piece, and then add postage.

Printing Certified Mail barcode labels

Similar to the preprinted label, except PitneyShip generates the Certified Mail tracking barcode and prints it to a label roll that is then attached to your mail piece.

Rate Change

Let PitneyShip® software do the hard work.

Select number of locations
Premium
Up to 10 usersCertified mail with ERR
Available Carriers
USPS logo UPS logo FedEx logo DHL logo
$39.99/month after free trial*†
Start 30-day free trial
  • Up to 10 users
  • Multi-carrier rate shopping (USPS, UPS, FedEx, DHL)
  • Rate shop calendar view
  • Ship requests
  • Up to 50 Certified Mailings monthly with Electronic Return Receipt (ERR)†
Enterprise
Unlimited locations and usersCertified mail with ERR
Available Carriers
USPS logo UPS logo FedEx logo DHL logo
Quoted
Learn more

Customized and integrated for your business needs, includes:

  • Unlimited users & locations
  • Unlimited Certified Mailings with Electronic Return Receipt (ERR)
  • Single sign-on
  • API access and integrations
  • Automation and presets
  • Premium
  • Enterprise

Learn more about all of the ways PitneyShip can save you on postage and shipping costs.

Resources
PitneyShip demo image
How to create a Certified Mail piece in PitneyShip
Save digital proof of delivery receipts when sending critical documents using Certified Mail with electronic Return Receipt.
Take a self-guided tour
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Go electronic for greater efficiency
See how switching to electronic Return Receipt using PitneyShip improves your Certified Mail process.
See infographic

Go electronic for greater efficiency. Let Pitney Bowes streamline your Certified Mail process with electronic Return Receipts.

*Offer valid for new clients only.  The cost of postage, carrier charges, supplies and taxes are not included in your free trial or monthly subscription fee. The monthly subscription fee of $39.99 will automatically apply after the free 30-day trial, unless you cancel during the 30-day free period.  To cancel, go to Your Account.

† Cost of overage fees are not included in your free trial or monthly subscription fee. If exceed monthly allotment, overage fee of $0.15 per electronic return receipt will be charged and billed in your monthly subscription invoice.