Managing your payment methods in PitneyShip

You can manage the payment methods used to pay for your USPS postage and for your PitneyShip subscription.
Products affected: PitneyShip®

You can manage the payment methods used to pay for your USPS postage and for your PitneyShip subscription.

Note:  Purchase Power and Reserve Accounts can only be used for postage payments. If you use Purchase Power or a Reserve Account and wish to change to a different method, or if you use a credit card and wish to change to Purchase Power or a Reserve Account, please chat with us.

Only users with an Admin role can perform this procedure.

Adding a credit card

  1. Sign in to PitneyShip.
  2. Select Settings > Payment Methods.
  3. Select Add Credit Card.
  4. Enter the credit card information and click Submit.

Choosing which method is primary or backup

  1. Sign in to PitneyShip.
  2. Select Settings > Payment Methods.
  3. Expand the account you wish to set as the primary payment method.
  4. Select Edit Usage Preferences.
    Edit Credit Card Usage Preferences window
  5. Select the Primary box next to Postage to make this the primary payment method for postage refills. Select the Primary box next to Subscription to make this the primary payment method for subscription payments.
    Note: ACH payments cannot be used to pay for your subscription.
  6. Select Save.
  7. Expand the account you wish to set as the backup payment method.
  8. Select Edit Usage Preferences.
  9. Select the Backup box next to Postage to make this the backup payment method for postage refills. Select the Backup box next to Subscription to make this the backup payment method for subscription payments.
    Note: ACH payments cannot be used to pay for your subscription.
  10. Select Save.

Updating your credit card information

  1. Sign in to PitneyShip.
  2. Select Settings > Payment Methods.
  3. Expand the credit card you wish to update.
  4. Select Update Credit Card Info.
  5. Update the information as needed and click Submit.

UPDATED: August 21, 2024