Installing the scale on a Mac for SendPro Online

Products affected: SendPro® Online
The SendPro Scale App enables SendPro to communicate with your scale. If you close Scale App, you will see an error message next time you try to use your scale in SendPro. To resume use, restart the SendPro Scale App.
  1. Connect the scale to your computer:
  2. Sign in to SendPro.
  3. Go to the Help menu.
  4. Click on Download SendPro Scale Utility for macOS.
  5. Download the app from the Mac App Store and install it.

After installing the Scale App, if SendPro is unable to detect the scale, you may need to pair the Scale App with your web browser:

  1. Right-click on the SendPro Scale App "SP" icon in the in the upper right corner of the menu bar.
  2. Select Pair With.
  3. Select the web browser you are using.
    SendPro scale app icon Pair With menu on Mac OS
UPDATED:  November 25, 2020