Updating USPS rates on the DM300C-DM475 (G900, G905)

Products affected: DM300C™, DM400C™, DM450C™, DM475™ (G900, G905)

Note: Screens may vary, depending on your meter's software version.

Follow these instructions on your meter to update your USPS® rates:
  1. Press Refill Postage.
  2. Select Check PBP Balance.
  3. Select Continue
  4. Wait for your update to complete. Do not shut down, power off, or unplug your meter during this process.
  5. Select Return Home.
    Note: Your meter's display may not follow the rest of the steps exactly, but your rates continue to update.
  6. Select Continue if your meter tries to upload Postal Data.
  7. Follow the instructions to print a report when prompted. 
  8. Press Enter. The meter shows when the new rates become active.
  9. Press Enter.
  10. Select No, Don’t show again when the New Rates Active Reminder message displays.
  11. Your meter returns to the Home screen when your update completes.
  12. Wait for one hour.
  13. Click the blue Confirm Meter Update button to confirm that your update has installed successfully:
Confirmation button

  • Your update can take up to 10 minutes to complete. During peak periods, heavy network traffic may require several connection attempts.
  • Use your smartphone to follow these steps while in front of your meter. Visit pitneybowes.com/ratesandupdates, select Updating Your Product, select Meters, and select your meter from the images shown.

IMPORTANT: If your meter prompts you to connect on January 26 or after, please follow the instructions.

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UPDATED:  December 18, 2019