Managing email notifications in SendPro Online

Products affected: SendPro® Online
You can have SendPro send emails with tracking numbers, delivery confirmations, and label refund confirmations. If you wish, you can customize the subject line of these emails.

Types of notifications:
  • Tracking Number Email: Emails a tracking number for each new shipping label automatically
  • Shipment Delivery Email: Emails a delivery confirmation for each new shipping label automatically
  • Refund notifications: Emails a confirmation each time a label refund is credited to your postage balance
In order for tracking and delivery notifications to be sent, the address must include a valid email address.
  1. Select Settings > Email Notifications.
  2. To send tracking number emails to the sender or recipients, check the appropriate boxes in the Tracking Number Email section.
  3. To send delivery confirmation emails to the sender or recipients, check the appropriate boxes in the Shipment Delivery Email section.
  4. To receive an email when a label refund is credited to your postage balance, enter the email address to be notified in the Email Confirmation for Postage Refund field.
  5. (Optional) To customize the email subject line, enter the desired subject in the Customize the email subject line field.
  6. (Optional) To see how an email notification will look, select the See a preview link. When finished previewing, select Close Email Preview.
UPDATED:  October 14, 2020