Installing the Brother QL-800 printer for SendPro Online

Products affected: SendPro® Online

 

Download the printer driver

  1. Go to support.brother.com.
  2. Select Downloads.
  3. Enter the model number of the printer, such as QL-800 and select Search.
  4. Select QL-800 Downloads on our Online Solution Center.
  5. Select the correct operating system, then select Search.
  6. The printer driver should be listed. Select Printer Driver to download the printer driver.
  7. Select Agree to the EULA and Download. The file will be downloaded to your computer's Downloads folder.

 

Install the printer driver for Windows

  1. Go to your computer's Downloads folder and double-click on the downloaded file.
  2. In the Open File Security Warning box, select OK or Run.
  3. Choose QL-800 in the Select Model window.
  4. Click OK.
  5. The next prompt welcomes you to the Brother Printer Driver Installer. Select Next.
  6. The next prompt states to connect the USB cable between the Brother printer and the computer.
  7. Connect the USB cable.
  8. Connect the power cable.
  9. Turn the printer on and wait a few seconds.
  10. Press and hold the Editor Lite button on the printer until the green light above the Editor Lite button turns off.
  11. Select Next.

 

Install the printer driver for Mac

  1. Go to your computer's Downloads folder and double-click on the downloaded file.
  2. Open BrotherDrivers.pkg.
  3. The next prompt welcomes you to the Brother Printer Driver Installer. Select Continue.
  4. Select Continue to agree to Brother's Software License Agreement then select Agree.
  5. Select Install.
  6. The installer may ask for your Mac system login and password.
  7. When the installation is complete, select Close.
  8. Connect the USB cable.
  9. Connect the power cable.
  10. Turn the printer on and wait a few seconds.
  11. If the green light is on above the Editor Lite button on the printer, press and hold the Editor Lite button on the printer until the green light turns off.

 

Loading the label roll

  1. Turn the label printer off.
  2. Hold the label printer by the front and firmly lift the roll compartment cover to open it.
  3. Remove the protective sheet from the label output slot.
  4. Place the roll into the roll spool guides.
  5. Thread the roll through the label printer.
  6. Push the labels through the label output slot until at least one inch of the label is visible.
  7. Close the roll compartment cover.
  8. Press the power button to turn the label printer on. The end of the roll aligns automatically.
UPDATED:  November 2, 2020