"Exception from HRESULT: 0x800A017D (CTL_E_INVALIDPROPERTYINDEX)" message in Business Manager

Products affected: Business Manager version 8.0

Issue

When trying to manage transactions using the hierarchy view in Business Manager, the message "Exception from HRESULT: 0x800A017D (CTL_E_INVALIDPROPERTYINDEX)" is displayed.

Cause

The default field selections for hierarchy view need to be reset.

Resolution

UPDATED: March 12, 2020

Follow these steps to reset the default field/column selections for hierarchy view:

  1. Sign in to Business Manager.
  2. Select Transactions > Manage Transactions.
  3. Select Grid view.
  4. Select Default > Memory.
  5. Select Hierarchy view.

Test Criteria

Try to use the hierarchy view again.