Error 110C on mailstation series and DM series meters

Products affected: mailstation™, mailstation2™, DM100®i, DM125™, DM200L™ DM225™ DM300C™, DM400C™, DM450C™, DM475™ 

Issue

Your meter displays error code 110C and does not rate your mail.
 

Cause

Your rate manager software has an error.

Resolution

UPDATED: February 28, 2020
Follow these steps to to clear your error by restarting your meter:
  1. Unplug your power cord.
  2. Wait one to three minutes.
  3. Plug your power cord back in, ensuring that it is plugged directly into a wall outlet.
Use the Contact Us options below if you need further assistance. Have your model and serial number ready.