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Automatic tracking and logging of incoming packages into secure databases.
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Capture package details automatically with simple package barcode scanning.
Seamless integration with ParcelPoint™ Smart Lockers for streamlined package distribution.

Why PitneyTrack Inbound

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Eliminate manual tracking

End manual tracking and logging of incoming items, minimizing the potential for errors or lost items.

Access from anywhere in your organization

Get reports and package tracking details to end recipients from anywhere in your organization. 
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Automatic updates and easy scalability 

Automatic updates and easy scalability mean less IT resources needed to deploy and maintain the solution.
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Intuitive Customizable Mobile App

The intuitive mobile app allows you to organize workflows in a way that is most efficient for you. 


1. What is PitneyTrack Inbound?

PitneyTrack Inbound is an inbound package tracking solution that provides real-time tracking status and recipient details of inbound packages as they move through an organization. It establishes chain of custody, so you’ll know what came in, who it was for, and when it was delivered to the final recipient.

2. Who is PitneyTrack Inbound ideal for?

It's ideal for organizations with centralized shipping and mailing operations that need visibility and comprehensive tracking of incoming packages and mail through delivery to the end recipient.

3. What are the benefits of mail center automation?

Mail center automation increases efficiency and productivity which leads to a more positive experience for package and mail recipients. With significant increases in package and mail volumes, mail center automation:

  • Eliminates manual data entry with simple barcode scans.
  • Reduces the likelihood of human error
  • Creates an accurate chain of custody, which reduces lost packages
  • Allows mail center employees to focus on other tasks

4. What information is captured with an inbound scan?

When an inbound package barcode is scanned, PitneyTrack Inbound automatically captures all relevant package information including, carrier, tracking number, and date received. You also have the option to add additional information including sender and recipient names, as well as add in comments or take a photo of the package.

5. How does inbound package tracking work?

PitneyTrack® Inbound is a tracking software that records a chain of custody for all your inbound packages – from arrival to confirmed pickup. With barcode scanning, automatic notifications, and delivery documentation, PitneyTrack Inbound captures all the information needed for complete transparency, greater control, and full chain-of-custody reporting so you will always know what came in, who it was for, and when it was delivered to the final recipient.

For organizations that want to offer convenient 24/7 delivery, PitneyTrack Inbound seamlessly integrates with ParcelPointTM Smart Lockers. Together, they provide full, end-to-end visibility for each package, matched with the confidence they’ll be delivered safely and securely.