Ordering a Custom Logo or Envelope Message for the DM100i-DM475, DM Infinity or mailstation series

Learn how to order and create a custom logo (ad), envelope message, or graphic on the mailstation, mailstation2, DM100i, DM125, DM200L, DM225, DM300C, DM400C, DM450C, DM475 and DM Infinity.
Products affected: mailstation™, mailstation2™, DM100®i, DM125™, DM200L™, DM225™, DM300C™, DM400C™, DM450C™, DM475™, DM Infinity™ (1T00, 1T04, 1T05)

Envelope Messaging allows you to print a message, slogan or logo on any piece of mail. This feature is a great, cost-effective way to reach customers and prospects with a high-impact message, printed directly from your meter onto the mailpiece.

The maximum number of envelope messages a meter can save:

  • mailstation/mailstation2 can hold a maximum of 15 messages including the 9 pre-loaded images.
  • DM100i, DM125, DM300c, DM400C, DM475 meters can hold a maximum of 20 messages including the 9 pre-loaded images.

Ordering a custom logo or envelope message 

  1. Sign in to Your Account.
  2. If prompted, select Your Account Business Portal, otherwise, you will be directed to your Your Account dashboard. 
  3. In the Your Products section, select the product for which you wish to create a custom message.
  4. From the Popular Tasks menu, select Envelope Messaging
  5. You will be redirected to a page to create a case.
  6. Select the button I want a custom Envelope Message.

You have two options to create an envelope message.

Option 1: Upload an image with text

  1. Select Add an attachment to upload an image with text exactly as you would like it to appear on the envelope.
  2. Enter the complete message details in the details about your case field.
  3. Select Submit.
  4. An email with instructions to download your envelope message to your meter will be sent within 3 business days. 

Option 2: Upload your message as text

  1. In the Details about your case field include:
    • The exact text of the message (Up to 5 lines of text)
    • Font Style (Arial is recommend as it is the easiest to read).
    • Text justification (Left, Right, Centered)
    • Location of the image in relation to any text (if applicable)
  2. Attach an image file if desired. 
  3. Select Submit.
You will receive instructions to download your envelope message to your meter within three business days. 

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UPDATED: May 31, 2024