Managing product email notifications for digitally connected meters and devices
If your meter is connected with a SmartLink™ device or has built-in connectivity, you can receive automated emails when its ink level is low, its funds are low, or it experiences an error .
Products affected:
SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (8H00, 9H00)
mailstation™, mailstation2™, DM100®i, DM125™, DM200L™ DM225™ when connected via SmartLink™
SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (8H00, 9H00)
mailstation™, mailstation2™, DM100®i, DM125™, DM200L™ DM225™ when connected via SmartLink™
If your meter is connected with a SmartLink™ device or has built-in connectivity, you can receive automated emails when:
- Its ink level is low
- Its funds are low
- There is an error
Devices that have connectivity built in are:
- DM 475™
- SendPro® 300
- SendPro® C (C200, C300, C400, C425)
- SendPro® Auto
- SendPro® C Mailstation
- SendPro® P-Series | Connect+ ® Series
- Sign in to the Pitney Bowes Your Account online portal.
- If prompted, select the Your Account business portal, otherwise, you will be directed to your Your Account dashboard.
- Click Your Account, then select Email Notifications.
- Click SmartLink™ Meter Alerts.
- Toggle the switches to select the notifications you wish to receive:
- Select Low Ink Level to advise when your device is low on ink.
- Select Meter Funds Low to advise if the funds on the device drop below the set amount.
- Select Meter Error to advise about device errors.
- Your changes are automatically saved.
If a mailstation™, mailstation2™, DM100®i, DM125™, DM200L™, or DM225™ is not connected through a SmartLink™ device, the Manage notifications option will not be available.
UPDATED: August 08, 2024